Dishra Shah

•Responsible for managing various data & databases in a secured and professional manner. •Help line manger to build database policies and procedures. •Perform database/data backup on a regular basis. •Import data from external sources (For example prospect data), manipulate it and update the database. •Ensure data quality, data standard and data integrity •Will be the custodian of all data within the organization.

Responsible for Software Solution Development like IVR,CRM,Self Service kiosk and SMS based applications, Service/Production Support as well as Management Information System (MIS) Application Development for IT Applications.Good man management skills and team player. Time Management and efficient project management.Single handed implementation of Self service kiosk and IVR for PAN India Vodafone circles from conceptualization to implementation.