Doreen Thiel

• maintain and expand the supplier portfolio according to targets • negotiate contracts with new suppliers and contract renewals • identify opportunities of new products and improvements in existing ones • contract and content loading • communicate the product performances and relevant information to Operations and Sales Departments

• identify opportunities of new products and improvements in existing ones • negotiate contracts with new suppliers and contract renewals • analyze monthly and ytd results, understand variations from forecasts, budgets and last year’s results and identify risks and opportunities • contract and content loading • recruitment of new point of sales • day to day contact, regular visits and follow up of point of sales

• analyze and understand products, customers, source markets and competitors • define product portfolio and negotiate with suppliers • create, update and upload engaging content and graphics developing marketing materials and tools • analyze weekly, monthly and ytd results, understand variations from forecasts, budgets and last year’s results and develop action plans and strategic targets • hold regular meetings with tour operators to analyze and discuss KPIs

• control cash, receipts, expenditures and balances for the different departments and tour operators • PA to Destination Manager • give support to the Legal Department at head office • manage and track office supplies • give support to the IT Department at head office

• offer support to clients and resolve customer doubts • deal with customer complaints and arrange change requests • excursion, transfer, car rentals and other products sales as per customers´ needs • give back office support to holiday advisors, coordinating hotel visits and providing work materials

Kommunikations-/Sprachwissenschaft, Internationales Marketing, Interkulturelle Kommunikation