Doris Palmer

Set up, manage and maintain computer networks for small business clients. Provide clients with personalized attention for PC troubleshooting and computer hardware and software tutoring. Design and develop creatively artistic and functional websites. Maintain and host websites, providing exceptional search engine management to ensure highest visibility and traffic to websites. Design and manage web site promotions to attract and increase online sales.

Designing web sites using Macromedia Dreamweaver, Fireworks, Flash, Adobe Photoshop.

Computer Technician responsible for telephone troubleshooting for Compaq Presarario Computers. As a member of the Customer Care Center consistently received highest ratings of staff members for number of calls handled in the most efficient timeframes. Consistently exhibited high levels of patience in guiding customers through the analysis and resolution of problems.