Doris Pop

Key advisor to Microsoft's Premier and Unified Support customers, with a focus on their Cloud transformation journey.

Ensuring the successful renewal of Support Service Contracts for strategic/at risk customers and handling any resulting queries that the customers may have about their contracts.

-Clients Relationship Management -Complaints Handling -Sourcing ON/OFF Market Opportunities -Marketing Campaigns and Market Research -Specialising in working with SMEs, clients relations, clients delivery, implementing marketing strategies, business administration, market research and marketing reviews; -Finding and securing the right business opportunities for our buy side clients; -Negotiating and agreeing the right offers between the buyers and the sellers;

Working within the IT Software - Technical Support field, made me develop both my technical knowdleges but also my personal way of thinking. From a technical point of view, Windows (from Windows XP to Windows 10) and Microsoft Office packages (from Office 2007 to Office 2016) are now my main working areas, so I can definetly claim that I encounter no impediments when working with these software systems. -Great communicational skills in Danish

Starting from a student job combined with a pure pasion for cooking, I have managed to obtain remarcable results and I shortly got promoted as a Kitchen Manager. Some of my daily tasks included: -Organising and administrating the employees' working schedule; -Interviewing and training of the new hires; -Maintaining a high standard of hygene, product quality and service delivery; -Maintaining a good and healthy professional relationship with our suppliers and business partners.