Doug Ross

Innovative change management and business process / lean manufacturing consultant with superior record of improving staff performance, production metrics, budget control, employee relations, and product quality.

Business Turnaround: While consulting on two successful lean product launches, recruited by Regional VP of Human Resources to implement a plant turnaround strategy for productivity in an underperforming components plant. Productivity Improvement: Facilitated the identification of system levels that enabled senior leadership to move from 26th to 3rd in sector key metric of hours per unit; achieved success by implementing performance measurement system that replaced manufacturing measurables with lean

Senior Consultant to the GM world record product launch that achieved the target goal of 7,000 Corvette engines a week in 7 months using master planning and goal deployment systems. HFV6 Product Launch Team Lead Consultant: Assigned as senior consultant to High Feature V6 Powertrain (engine) leadership that reset the GM product launch record by achieving the target goal of 1,750 cadillac engines a week in 3.5 months.

Lead HR operations and turn around a facility that had been negatively impacted by underproduction and deteriorating union management relations. Executive Leadership: Developed and executed strategic and operations planning that resulted in significant process improvement, cost control, and 100% net profit increase in 18 months. As interim plant co-leader, achieved 20% increase in productivity by successfully dealing with rogue union that was disrupting work and by reclaiming management responsibilities