Edin Glibic

• Selling connectivity, IoT, media and IT solutions to large enterprise customers in corporate and public sectors • Executing converged ICT strategy by repositioning A1 Croatia portfolio and delivery credibility at existing/new customers • Leading pre-sales customer projects generated through proactive engagement and/or RfP invitations • Ensuring timely and successful delivery of our solutions in line with agreed customer contracts

-Coordinated shops in Croatia -Managed sales budgets and set targets -Delivered above expected sales results (50% growth of POS sales channel) -Identified sales opportunities -Identified and monitored the performance of competitors in the market place -Provided excellent customer service to designated accounts

-Coached, mentored and motivated sales team -Promoted effectively services for acquisition of new customers and up sell/cross sell of existing customers -Delivered above expected sales results (average 40% growth of sales in 8 months) -Provided excellent service to Fixed and mobile customers by adjusting communication style and sales methods to different type of customers -Familiar with market trends, competition offers and KPIs that affect residential sales results

- Delivered above expected sales results - overachieved monthly goals by average 50-60%. - Provided excellent service to B.net customers by adjusting communication style and sales methods to different type of residential customers - Actively shared knowledge about customers, products and procedures with team colleagues - Familiar with market trends, competition offers and KPIs that affect B.net residential sales results

Graduate work: Strategic pricing in liberalized markets for telecommunications services Important exams: Technology Hi-tech marketing Technology of telecommunications traffic