Elaine Su

• Oversee talent development training program • Manage talent and HR needs of employees • Recruit and onboard new hires • Support benefit processes and implementation

• Supported legal department in contract review and contractor administration • Managed research workflow between company and overseas research clientele • Liaison for research compliance matters • Project manager for internal corporate initiatives • Project manager for production of 100+ industry reports

• Managed the research process between company and foreign outsourcing company • Trained research associates on business research methodology • Educated IT about CRM implementation needs of research needs

• Manage internal and external client experience of company’s services, staff and resources. More specifically, connect with consultants, sales and marketing departments, senior management and other research divisions of the company to (1) facilitate internal communications and close organizational gaps; (2) plan and execute methods for meeting client expectations; and, (3) delegate duties and functions to achieve efficiency and quality demands.

• Bridge for marketing, purchasing, and merchandising departments’ aims and corporate management directives. • Negotiated and drafted business contracts on behalf of senior executives. • Analyzed and pinpointed possible risk issues when doing business with certain vendors. • Provided counsel and instructed clients about product advertising and marketing issues. • Responsible for trademark enforcement and registration matters.

• Negotiated, drafted, and formalized business arrangements with European and American music professionals. • Familiarized team with aspects of American contract law. • Assisted in royalty calculations and handling of trademark and copyright infringement claims. • Assisted in initiatives against piracy of audio product in Central Europe and Asia.