Elena Rusen

- Provide first-line support to ERP-customers. Investigate problems, identify their root causes and suggest solutions. Passing issues to a team of 2nd line support analysts. - ERP-Release Testing. - Participating in team meetings to resolve user issues and implement new projects. - Creating and maintaining online documentation. - Website development and maintenance. - Design page layouts and templates. Creative design of posters, flyers and banners. - Work with front-end developers to deploy designs.

-Product Packaging and Labels Design -Catalogue/ Magazine Design -Brochure & Menu Design -Logo & Branding -Newsletter Design / Custom Landing Pages -Website Design/Redesign with Templates -Website Maintenance -Video editing. Creating video tutorials

- Evaluating the quality and accuracy of advertising proposals; - Preparing reports by collecting, analysing, and summarising information; - Promoting the company services; - Maintaining links with customers and suppliers; - Website development, administration and maintenance; - Establishing advertising strategy; - Business plan & sales strategy development.

- New Business Development for Russian Federation, CIS Countries and Baltics. - Identifying new areas of business opportunities. - Responsible for sales and negotiations with a focus on strong and long-term business relationships. - Monitoring of market and competitors, collecting and analyzing market and competitor information. - Build up the databases with well-targeted contacts. - Translation: ZINFI's Integrated Marketing Platform, website, offers, presentations and scripts in Russian.

- Supporting VMware partners in lead generation efforts, assisting them in building a marketing strategy using marketing tools and campaigns offered by VMware. - Building the plan for each quarter, offering guidance to VMware partners to choose the most suitable marketing campaign based on their profile and expectations; - Running demand generation campaigns on behalf of the partners. Providing training and support; - Coordinating with VMware Representatives and generate reports.