Eli Goldberg

Conducted heuristic and expert website reviews and a mid-sized card sort for the Washington State Employment Security Department. Also evaluated emerging methods in recent eye-tracking research and application.

Taught effective technical and workplace communication practices to second-year engineering students. Responsibilities included conducting three hours per week of class sessions, performance assessment, and individual coaching/tutoring. Final quarter evaluations by students were in the top decile.

Test engineer and usability researcher for this social networking start-up. Co-led first round of usability tests, and produced an internal video of the highlights. Our results shifted Flock's focus away from blogging/bookmarks sharing and towards social networking and photo sharing.

Responsible for accessibility design and validation on AOL Pictures. Assessed usability issues under the JAWS screen reader, with more limited auditing for motor and cognitive disability issues. Rewrote spoken interface elements to comply with best practices in auditory interface design.

Test lead for the Sun Streaming Server's web-based administrative interface. Performed intuitive testing and authored an extensive test case suite. Also authored a test suite for the Server Appliance sustaining engineering team, highlighted by management as the model for future test suites.

Led testing for the 1.0 release of the Nautilus file manager, a key component of the GNOME desktop for Linux. Maintained public developer and QA websites.

Tester for Netscape releases 4.04.1 through 6.0. Reported nearly a thousand software bugs, and authored numerous test plans. Jump-started Mozilla open source participation through authoring a number of user-friendly tutorials, including Mozilla’s widely-cited Bug Writing Guidelines.

Member of Apple Human Interface Technologies team. Discovered and wrote bug reports for hundreds of appearance bugs, resulting in bug fixes and/or third-party developer notifications. Wrote test scripts to partially automate testing of new builds. Generated black box test case suites.

Studying User Research, through the Department of Technical Communication.

Concentration in user Interface Design