Elizabeth Hoffer

Day-to-day activities included batch record review, document change orders, complaint intake and closure, and training program input. Worked on projects for completion of validation and product regulatory transfer activities, as well as new product launches and finished product release. Updated and generated standard operating procedures (SOPs) and training courses. Provided support for various audits.

Coordinated and executed recall activities and managed the Field Action Plans. Assisted with gathering data for monthly status reports to the FDA. Gathered, maintained, and organized recall documentation. Communicated with the Sales and Marketing teams regarding recall activities. Interfaced with customers regarding recall activities and replacing product. Also, assisted with Quality Assurance tasks as needed.

Action Improvement and utilization of company’s strategic and operational systems and objectives. Supervised and trained sales and marketing teams. Maintenance of store operations. Analysis and organization of monthly and quarterly sales reports.

Instructed and trained new and existing franchise storeowners on professional business marketing techniques to better enhance franchise marketability in their selective region. Included social media presence and in-person techniques.

Organized and ran demonstrations that provided information about nutrition and supplementation for general health, weight loss, and muscle gain. Managed marketing team via training on products and interpersonal skills, and organized event scheduling for team.