Elkhan Isayev

Credit system • Integrated mobile banking with the credit system for issuing cards. • Development of project documentation. • Creation of system integration diagrams. • Migration of the system to another cluster. • Creating an onboarding roadmap for new team members.

• Led mobile banking digitalization for gov payments, built proactive issue resolution and ticketing systems. • Delivered chatbot features improving AHT by 30%, enabling automated card issue handling. • Migrated CRM to microservices: developed admin panel, Kafka reporting, Gateway/BFF/MS layers, and coordinated infra with DevOps. • Designed architecture and led PL/SQL data migration.

Telephony System • Developed dynamic socket-based interfaces to intercept and process call events in real time. • Decomposed a monolithic telephony application into independent micro-projects using RabbitMQ for inter-service communication, significantly improving system scalability and maintainability. • Designed and implemented a real-time dashboard powered by sockets to monitor live telephony statistics, enabling proactive system oversight and faster incident response.

• Research Tools for Active Learning. • Learning TypeScript and the Angular framework • Work with local storage of the browser • Designing and developing an interface for Active Learning

• Research on OOP, PHP, Javascript, Git tool • Ticketing System Development • Base functionality of Windows API • Practicing GUI applications development with basic functionality of Windows API • Studied Linux Distributions(Ubuntu, Kali) and mastered the Bash command line.

• Gained hands-on experience with C# and developed a .NET Core API for financial data exchange. • Worked with technical documentation of POS systems and FarCards API to ensure correct implementation. • Participated in the development of business logic using transactional operations to maintain data consistency.