Emilija Heinemann

- Delivering projects accordingly to the course's curriculum SEO (analysis, competitor analysis), UX&UI audit, Google Ads campaign (conversion rate 75% and 151 conversion) SEA project, Youtube Ads, Mobile Marketing, Social Media management (Instagram account: 9,044 accounts reached, 93 accounts engaged, 20 new followers) - Partnering with DCI

- Optimizing website's SEO - organic traffic increased by 40% - Managing company's Social Media (LinkedIn, Xing) and analytic accounts (Google Analytics, Matomo, Google Search Console) - Creating LinkedIn ads and analyzing results - Being responsible for Scrum Master course advertising - the landing page has 1,025 unique visit pages in 4 months, it is 20% of the total and the biggest share

- Maintaining routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings - Utilizing Reserve to input all key data into the hotel's database system - Providing a high level of customer service to each person by engaging customers and using active listening and effective interpersonal skills - Acquiring 300 new customers and increased team revenue

- Collection management: accessing, film inspection, film identification; - Access operations: print condition monitoring, research, database management

I was responsible for the qualified sales advisory and customer support, commercial facilities maintenance, work with cash register and product placement.

I was responsible for the data acquisition from primary online source and the secondary source, database maintenance, as well as data control and update.

Accomplishing a one-year-full-time training focusing on -Marketing strategies -SEO (Screaming Frog, Ahrefs, GA (certified), GSC, Matomo, Wordpress, Excel) -Graphic Design (Adobe Photoshop, InDesign, Illustrator, Premiere Pro) -SEA & Google Analytics (Google Ads Search (certified)) -Display Marketing (Google Ads Display (certified), Google Ads Video (certified)) -Mobile Marketing (App marketing) -Social Media Marketing -Video Marketing -Affiliate Marketing -Email Marketing

Fundamental knowledge and skills in: Content marketing; Social Media Marketing; Social Media Advertising; SEO; SEM; Display Advertising; Email Marketing; Google Analytics Basics

Excel - Summary statistics, business metrics, forecast financial metrics using scenario analysis. SQL - extract and analyze data stored in databases. Joins and Aggregations Tableau - build interactive visuals to discover and communicate insights from data.