Emmanuel Njau Njoroge

• Performing accurate data and quality checks to verify technical specifications, improving data integrity and reporting accuracy. • Creating and maintaining documentation on data checks and process optimisations for internal knowledge management. • Proactively identifying, reporting and tracking data anomalies to continuously optimise data collection and analysis tools. • Working closely with interdisciplinary teams via Slack and collaboration platforms to efficiently process support and analysis requests.

• Installed, configured and monitored Windows and Linux operating systems for diverse clients: • Set up networking and file transfer systems to ensure speedy communication. • Documented support cases and created instructions/how-to's for recurring technical problems, delivering significant time-savings.