Enrico Kautz

HR Xperience Group is a human resources support service provider. Our main focus is to provide temporary resources and outsourcing to help companies control the various labor demands and save money on employee costs. Many companies turn to contract employees or outsourced resources to perform duties that were traditionally handled by full time employees, this is where HR Xperience Group can help.

About WS: The Work Service S.A. Capital Group is the biggest player on the Polish HR services market, which also conducts its business in five other Central and Eastern European countries: the Czech Republic, Slovakia, Russia, Germany and Ukraine. Throughout twenty years Work Service evolved from a company delivering temporary workers to commercial chains and further providing modern employee outsourcing models for the largest production companies to the position of expert and advisor on the HR market.

Established in 1985 as a monitoring center and provider of communication services, BCC today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America Bosch Communication Center provides and optimizes business processes for our customers. *lead of international operations* standardization of running business* financial coordination (reporting and monitoring)* strategic guided* new business development

* management of a contact center ( approx. 300 employees) * financial responsibility (budgeting, forecast and profitability) * sales activities like presentations, contact and business development * process oriented in six sigma lean* proven record of leadership and accomplishment on a international basis * Knowledge skills and abilities: Experienced in contact center activities since more than 10 years. I am educated in Project Management, Leadership, Q&T and Economy in a multi-national environment.