Ercan Tuncay

• Create and provide report for backups and related activities and tasks • Assist the branch offices on their upgrades projects • Provide level 2 or 3 support on • Perform diagnosis, troubleshoot and conduct root-cause analysis for any issues escalated on the backup platforms • Performance monitoring and tuning of netbackup • Working with local server administration teams to address and resolve any backup related issues

• Designed and implemented test plans, scenarios and scripts. • Executed testing during all stages of development and release cycle • Monitored & resolved defects in HP ALM. Documented & communicated test results accurately & efficiently. • Experienced with process management tools; Jira, HP ALM and MsSQL, Toad for Oracle • Experienced in SDLC like Waterfall,Scrum methodologies.