Mag. Ernesto Gonzalez

Always be in touch with the sales executives of machinery (I.I.A.S.A.) to convey customer needs and market competition. With the information provided, deal directly with Caterpillar representatives to align the dealer's objectives with those of the manufacturer. These are mainly to introduce our line of light machinery to the country and to maintain and increase our participation in the Ecuadorian market.

• Process warranty repairs, which involve elaborating detailed reports indicating the root cause of the failure, parts that were replace, hours of labor that the technician took to perform the repair and miscellaneous (sublet jobs, etc). All this information was submitted to Cat websites in order to reimburse the money that the dealer use during the repair. Identify if the malfunction is within warranty coverage and also if it’s a manufacturer defect.

Coordinate preventive,predictive and corrective maintenances. Create and follow up on work orders. Maintain a good level of stock of spare parts in the plant, in order to prevent unexpected machine stops due to lack of spare parts. Order domestic spare parts as imported.

Inspect the parts of the battery that are being manufactured, in order to meet the established quality parameters. Once the battery is assembled, preliminary test were performed to ensure its optimal performance and durability.

Master’s degree in Automotive Engineer -Thesis (Multi-Objective Optimization of Electric Drive Unit using Scaling Laws for Electric Motor, using Matlab-Simulink)