Esclair Sarah

I have made telephone inerviews while using a feedback form on computer and summarised on a concise and clear way customer answers. Quality, manners and neutrality were the base of this job.

Provide French private lesson to German students

Manager of French customer relations: Management of customer files (updating of data base: classification file and translation of documents), management and preparation of orders, issuance of invoice, payment-chasing, customer relationships, After Sale Service, targeting of customers Preparation of the MIDO tradeshow and take part in the tradeshow Le Silmo.

Take part in tradeshow Vinexpo (welcoming of customers and sale), managed client files, created brochures, translation in English, created datasheets in the website and implemented a comparative study

interculturality (learn to communicate with a person of different nationality and culture), negotiation. Deepening courses of commercial laws, international economy, in English and German. Specialisation in event management

Economy, European law, international trade law, improvement and deepening of my level in English and German and of my knowledge of the two cultural areas (level B1 in both languages). Option: international marketing: market study, case studies, SWOT analysis, prospecting, Incoterms.