Eugen Vladychenko

2nd-3d line of support: incidents handling BMC Magic Service Desk Microsoft applications assistance User manuals development and maintenance, trainings CRM Salesforce country administrator AD (BY, UA) administration DNS/DHCP/IP Management (cisco, checkpoint, juniper) Mobile Iron support SCCM administration Schaeffler Access Management System Time management system maintenance and administration Working processes optimization/digitalization/automation (automated templates, scripts, etc)

Customers’ requests processing Commercial proposals, orders booking Ensuring start of production, parts availability in time, delivery if no restrictions (debts etc.) Providing delivery documents Custom clearance support Coordination of official letters Meeting organization New Contracts concluding Sales statistics, SOCO/BPS analysis preparation, market sharing, identification of growth areas, tracking of the realization of the company’s growth strategy CRM Salesforce country administrator

Business correspondence, translating of technical documentation Support in establishment of office processes and protocols as per Enterprise Standard Operating Procedures, including health and safety Cash management Reception of visitors Provide translation services as required, both written and real-time verbal (RUS/UKR to ENG and vice versa) Support in the production of information and communications materials as required Visa support Arranging transportation and accommodation

Business correspondence, translating of technical documentation Support in establishment of office processes and protocols as per Enterprise Standard Operating Procedures, including health and safety Cash management Reception of visitors Provide translation services as required, both written and real-time verbal (RUS/UKR to ENG and vice versa) Support in the production of information and communications materials as required Visa support Arranging transportation and accommodation