Mag. Ewelina Arażny

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- Seeking out new customers and maximizing new business development opportunities - Building customer relationships, seeking out major clients - Leading and managing a team of Regional Sales Managers - Coordinating sales operations in close cooperation with other departments (production/warehouse, logistics) - Forecasting sales results and forming sales strategies to adapt to constant changes in the company and the Lightning industry

- Leading and motivating team members to meet business objectives and deliver high quality service to the customers - Setting and managing priorities for the team and individuals, executing sales and marketing strategies; business development - leading and supporting BCC Team for CZ/SK/HU/RO Markets - Managing performance and sales effectiveness of the team - Recruiting and induction training for the new joiners - Coaching and developing team members - focus on people and performance; one-to-one's

- Driving B2B sales - Conducting market intelligence activities for targeted business sectors to identify business opportunities - Developing existing accounts to meet corporate business objectives - Acting as a subject matter expert on systems (Salesforce, Orbit/AS400) - Training and coaching new joiners and co-workers - directly reporting to the South & Central Europe Manager - Management of changes in the organisation - Transition Period

- Key Account Management - Planning the sales strategy to manage and grow the business within the account base - Product marketing – management of marketing campaigns - Delivering and exceeding the sales results/targets - Meeting the business objectives - B2B Sales and Marketing; sales and negotiation tasks - Proficient use of internal systems (Salesforce, AS400/Orbit, FMS).

- participation in the daily operation of the Political Section of the Embassy - participation in daily Political Department meetings and coverage of press releases - preparation of translations and press releases - representing the Political Section during events organized by external bodies - overall assessment: very good = performance of all duties/responsibilities often exceeding the expectations. If necessary, undertaking additional tasks and executing them in accordance with established standards.

- Teaching English - Working on the project “Project Kolkata Think Green” under NSHM Knowledge Campus, AIESEC and supported by the Ministry of Environment, Government of West Bengal under the supervision of Prof. Krishnendu Sarkar and Asst. Prof. Anupama Chanda Mitra - visiting various schools in Kolkata - cover around 30 schools during the project spreading awareness of Think Green Idea - creating various activities around the concept of Think Green, researching and analyzing

- Responsibilities as for Customer Service Specialist Agent for DACH; Reporting - Supporting the teams: workload, customer claims solving difficult cases - Sales and Customer Service responsibilities - Solving of problems connected to the processing of orders - Cross-selling, up-selling, selling of company's products - Voice, chat and Email agent - Working in English and German - High level customer service on the German-speaking market - Working with GDS (Amadeus) system