Ezequiel Serrano

Coordinated international cross-functional teams involving customer SEAT, suppliers in China, IT, development, and quality. Facilitated technical committees and created data-driven presentations for release decisions. Monitored milestones and managed multi-stage release processes according to agile development roadmaps. Served as the central German-speaking contact for all stakeholders, accelerating decision-making processes.

Operative procurement and MRP-based inventory management for sheet metal and tooling components. Conducted forecast-based inventory optimization and negotiated commercial terms. Maintained master data in procurement ERP systematically.

Managed end-to-end supply planning for 800+ items via SAP R/3 MRP. Handled daily MRP runs, forecast monitoring, and master data updates. Optimized inventory and ensured on-time delivery through global stock balancing and bottleneck resolution. Automated order changes with a custom Excel macro, reducing manual effort. Acted as key interface to Customer Service to prevent obsolescence and scrap.

Provided after-sales support for the Spanish market via SAP SPM (CRM) for Mercedes-Benz, Smart, and Maybach. Acted as interface to internal logistics departments to ensure delivery capability and traceability. Created and presented performance reports and service-level dashboards in PowerPoint. Gained practical knowledge of internal Mercedes-Benz GLC processes and systems (SAP SPM), enabling quick integration into new projects.

State-Certified Technician program focused on international procurement, supply chain logistics, and financial processes. Key coursework: international goods flow control, procurement planning, disposition fundamentals, and commercial IT applications. Languages of instruction: Catalan & Spanish. Internship at B. Braun Medical provided insight into regulated procurement processes.