Fabio D'Onofrio

•Person of reference during absence of the GM •Guest Relations •Security check •Preparing of City Ledgers •Managing of Frequent Flyer Programs Shift Leader, November 2007 – October 2008 •Responsible for the smooth running of the shift Receptionist, October 2006 – October 2007 •Check-in & Check-out, billing •Various administrative duties, preparation of correspondence, emails and fielding of telephone calls •Cash handling •Dealing with complaints •Night audit •Taking reservations •Training

• Check-in & Check-out, billing • Taking reservations • Various administrative duties, including preparation of correspondence, emails and fielding of telephone calls • Cash handling • Training of new employees • Dealing with complaints

During Fancy Food Expo - San Francisco • Sell products from the Azienda Agricola “Il Mongetto” range • Translating for Italian seller and American buyers

• Assisted at Help Desk at National Museum • Worked as an Italian to English translator at National Museum • Maintained Institutes Library Database • Handled special projects for administration including Italian to English translation • Various administrative duties, including preparation of correspondence, emails and fielding of telephone calls • Cash handling

• Administrative Assistant • Data entry • Cash handling • Receptionist (summer 1996)

During Anuga Food Expo - Cologne • Sell products from the Azienda Agricola “Il Mongetto” range • Translating for Italian seller and German buyers

Christmas Market – Bolzano, Italy November 2002 – present (employment occurs each year during holiday season) • Maintained and controlled merchandise inventory • Accurate cash handling and execution of all forms of payment • General upkeep of merchandise and fixtures • Performed opening, operating, and closing duties