Fahim Shahriyer

Managed three Scrum teams of 21 members to deliver enterprise-scale SaaS healthcare solutions for North American clients, achieving 90% commitment reliability while ensuring HIPAA compliance. Oversaw product lifecycles by prioritizing features and aligning goals with stakeholders to ensure on-time releases. Optimized Agile processes through sprint planning and capacity estimation, reducing uncertainties by 20%, improving efficiency by 15%, and cutting post-release defects by 25%.

Led a 7+ member team to deliver a government cybersecurity project 10% early and 30% under budget. Collaborated with C-Suite executives to expand product portfolios and service offerings. Delivered 3 ERP projects on time and within budget, enhancing cross-functional collaboration and user experience through integrated modules. Standardized Agile practices (Scrum/Kanban), cutting delivery cycles by 25%, while developing project plans and tracking KPIs to ensure alignment with strategic objectives.

Led junior business analysts in gathering and analyzing requirements for large-scale ERP implementations for 30+ clients, including Pepsi, DHL, and Shimizu Corporation. Collaborated with development teams to translate business needs into technical specifications for ERP modules like Production Scheduling and Supply Chain Planning. Partnered with C-suite execs to manage scope, risks, and escalations, ensuring successful project delivery. Boosted sales by 35% and conversions by 25% through pre-sales efforts.

Implemented an Automated Indirect Tax Reporting System for five General Electric entities in Bangladesh, integrating SAP and Oracle Financial systems to ensure VAT compliance, reducing operational costs by 20% and manual reporting time by 60%. Delivered detailed functional specifications and user stories, aligning development with business goals. Analyzed requirements, prepared project documentation, and facilitated communication between stakeholders for successful ERP implementations.

Prepared client reports and presentations to identify opportunities for business process improvements through ERP systems. Supported senior analysts by gathering and documenting business requirements, conducting user interviews, and assisting in business process design.