Faizan Afzal

Hired as a full-time IT infrastructure engineer role to manage and maintain a 30+ server environment, ensuring 99.9% or better uptime. Evaluate, monitor, and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity.

Hired as a full-time IT infrastructure support engineer to provide support to the company’s client. Providing technical support to end users. Ensuring the smooth running of client network with reliability and confidentiality

Troubleshooting system and network problems, diagnosing and solving hardware/software issues, Monitoring and maintaining computer systems and networks,Installing and configuring computer hardware, operating systems and applications.Installation configuration and support of LAN & Wireless LAN infrastructure devices. Install and upgrade hardware and software components .Provide support to remote users.Administration/Installation of windows server 2008. Administrate MS Active Directory accounts and groups

Consultative, General and technical advisory support to the customers. Perform all day‐to‐day network monitoring activities for rapid recovery of network faults, outages and performance issues. IT Support (Hardware & Software) to different clients. Network equipment configuration and maintain (Router, Switches and Hub)

Installation of Active Directory using the platform of 2003. Implementation of GPOs depending upon scenarios .Domain Issues Handling and troubleshooting .Installation of Printer Server .Installation of Antivirus Server .Wireless Router Configuration.Hardware and software troubleshooting .Deliver high quality IT support to users.

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