Federico Lago

Despegar's Security Operations Center manages and supervises company wide security. It implements multiple security controls and hardens environments to guarantee a secure operation, as well as compliance with industry standards and regulations (PCI, SOX and ISO 27001)

Team leader of Despegar's Incident Response and Forensics team, which investigates and responds to security incidents. We perform forensic analisis of multiple infection points and attacks, as well as coordinate the solution efforts and internal comunication needed to properly address the situation. We also elaborate and put in place the security protocols needed to standarize procedures, response time and contact points.

Team Leader of Despegar's Infrastructure Security Department, which performs and coordinates multiple security assessments. It is focused on penetration testing and vulnerabilities research. It also oversees security awareness and manages user awareness programs within the organization through frequent activities and training workshops.

Penetration Tester, Ethical Hacking division. Infrastructure (Internal and External), Web and Mobile penetration testing. Multiple types of security assessments.

Telecommunications and unix/linux sysadmin. Sim Card virtualization and monitoring of over 300 servers located internationally. Security tools mass deployment (Snort, Fail2ban, IpTables, Tripwire, etc…). Internal pentesting (Web and Infrastructure) and Security assessments. Os Hardening and bash scripting solutions. Networking implementations.

Penta security solutions, infosec auditor. External auditor for multiple international companies. Sox and PCI-DSS auditing and risk assessment.

Windows sysadmin, daily credit balance operator, accounting, balances, and batch operator. Worked with Banco Central de la República Argentina audits on a daily basis.

Linux sysadmin for zappos.com, later acquired by Amazon. My duties included running the NOC department, security protocols setup and live site monitoring. Remote administration of multiple Unix and Linux platforms and networks.

International bilingual customer support representative for multiple companies, the main ones being Best Buy (subcontracted by Teletech S.A) and General Motors (subcontracted by IBM). US and Canada coverage.