Felvin Francis

Troubleshooting/research technical issues with client’s CRM instance (HubSpot, Salesforce and Zapier) and responsible for the management of open incidents. Integrated Payment Processing Platform (Stripe) for credit card processing and online payment. Developed a Web API service to integrate Path (a SEC-registered investment firm), which is used for clients to invest/manage funds into Path managed portfolios. Developed and deployed a windows service to create and process CRM events..

Developed component and Obsolescence management system. Created Silicon Expert interface to display manufacturer and MPN. Develop and maintain custom data-centric web applications using ASP.NET, C#.NET, and Services with Agile/SCRUM methodology. Developed highly interactive and customized UIs using JavaScript, HTML, and CSS to improve functionality of web applications.

Worked on complaint processing, defect analysis, manage due process, document analyses and generating reports. Developing dynamic web pages and creatively implemented design requirements using client-side scripting language and technologies. Designing and developing web application while migrating the project into MVC architecture. Worked on the improvement of all programming procedures to make the whole software development process more effective.