Fernando Hadad

In this role, I provided support monitoring, maintaining the internal networks including data equipments, firewalls, routers, switches and several servers (including Active directory), and six hundred personal computers, having in charge a team of nine persons between technical staff and specialists and handling shifts for the operation twenty-four hours of the day, seven days of the week. Also, I was responsible for overseeing the operation of the communication platform, based in six Vertical TeleVantage s

In this role I provided technology support for the sales process related to the initiation, duration and execution. Other responsibilities involved analyzing and examining the development and quality of new technology including but not limited to the duties below: • Technical Manager of the Alcatel OmniPCX Enterprise products line. • Technical Manager of the Samsung iDCS and OfficeServ products line. • Technical Support, handling and knowledge about installation and configuration of TeleVantage (SoftPAB

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