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Fikret Agayev

Angestellt, Senior Support and Solution Engineer, Ericsson AB
Baku, Aserbaidschan

Fähigkeiten und Kenntnisse

Organizational and analytical skills
Managing multiple projects simultaneously
Interpersonal skills with the ability to work in b
Wide knowledge of the Information Technology and T
Strong familiarity with system maintenance procedu
24/7 Technical Support
Solid ability to effectively interact with clients
Sound organizational and analytical skills
Excellent communications abilities
Hardware installation and configuration
Network Architecture / Design
Voice and data cabling installations
Network field installations
Troubleshooting
Web application development and implementation
Full lifecycle development
Working with shifting priorities
Solution documentation preparation
Test-driven programming
Large computer networks
Front-end web languages
Hardware
Support
OSS
BSS
BSP
Business Support Systems
Operations Support System

Werdegang

Berufserfahrung von Fikret Agayev

  • Bis heute 20 Jahre und 5 Monate, seit Jan. 2005

    Senior Support and Solution Engineer

    Ericsson AB

  • 4 Jahre und 4 Monate, Sep. 2000 - Dez. 2004

    IT Department Chief

    British Petroleum

    Network infrastructure management (over 1000 PCs). Prepared project analysis reports and provide project updates to clients. Provided instructions to other team members for larger installation projects and technical assistance. Incident, Change and Problem Management, Emergency calls. Troubleshooting, repair, and maintenance of servers, hardware, peripherals, and telephony. System requirements to efficiently isolate and resolve technical issues. Participated in large-scale upgrades and installations.

  • 4 Jahre und 2 Monate, Aug. 1996 - Sep. 2000

    IT Department Chief

    BAKU STOCK EXCHANGE

    Initial hardware and software set up. Managing LAN and WAN design and support. End to End process including ordering for hardware, installation, configuration and commissioning of the HP-UX servers and workstations and networking hardware. Support of the Stock Exchange Financial System. Incident, Change & Problem Management.

Ausbildung von Fikret Agayev

  • 5 Jahre, Sep. 1991 - Aug. 1996

    Information technology

    Azerbaijan State Oil Academy

Sprachen

  • Englisch

    Fließend

  • Russisch

    Muttersprache

  • Türkisch

    Muttersprache

  • Japanisch

    Grundlagen

  • Azeri

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