Frank Chen

is looking for freelance projects. 🔎

Selbstständig, Founder & CEO, Social X Academia
Berlin, Deutschland

Fähigkeiten und Kenntnisse

problem solving skills
Mentoring
coaching
writing
editing
Technical Support
Creativity Techniques
Leadership

Werdegang

Berufserfahrung von Frank Chen

  • Bis heute 5 Jahre und 4 Monate, seit Apr. 2020

    Founder & CEO

    Social X Academia

    To make school/education a more enjoyable and successful experience, I have implemented a working and functional system where students will feel truly supported throughout their academic journey. I maKe it a personal commitment to improving their learning experience. Education and academic support are my main coding languages. I am devoted to rethinking tutoring.

  • Bis heute 6 Jahre und 2 Monate, seit Juni 2019

    Client Relationship Officer

    Ubeeqo GmbH

    • Manage existing accounts and accomplish new acquisitions • Oversee maintenance and follow-up operations in clients database • Efficiently address clients' concerns and requests regarding monthly allowances and service provided

  • Bis heute 10 Jahre, seit Aug. 2015

    Founder

    Fudomonki

    • Create software platforms and systems geared towards internal business issues resolution • Operate and monitor software platforms and provide consulting maintenance • Troubleshoot existing and potential IT system issues and • Run and manage marketing campaigns on various social media

  • 5 Monate, März 2018 - Juli 2018

    IT Support Engineer

    Avitar Solutions

    • Diagnosed and repaired network issues • Monitored and resolved ticket submissions by clients • Performed clients' site visits and arranged future system maintenance services

  • 1 Jahr, Jan. 2017 - Dez. 2017

    IT Helpdesk Engineer

    Stratix Communications

    • Managed the repair of devices and conducted replacement operations • Was responsible for managing a quarter of French-Canadian market • Developed and contributed to the creation of the service encyclopedia (an information database that facilitates new hires' training).

  • 1 Jahr, Jan. 2015 - Dez. 2015

    Account Coordinator

    InComm

    • Examined and determined clients’ eligibility for new accounts • Created and managed clients’ accounts on JIRA ticketing system platform • Trained and included CSR and Salesforce tools to work procedures

  • 1 Jahr, Jan. 2013 - Dez. 2013

    Marketing Representative

    5 North

    • Explored and opened new territories in the lower New York City area • Conducted research and product knowledge education • Co-implemented new and effective strategies for promoting products and services.

Ausbildung von Frank Chen

  • 1 Jahr und 8 Monate, Jan. 2019 - Aug. 2020

    Business education

    University of the People

    Management (Human Resources and Employment Development)

  • 2 Jahre, Jan. 2013 - Dez. 2014

    Pre-medical

    CUNY Hunter College

    Biology and psychology 2nd Degree

Sprachen

  • Englisch

    Muttersprache

  • Französisch

    Muttersprache

  • Spanisch

    Gut

  • Deutsch

    Grundlagen

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