Frederic Bertrand
Timeline
Professional experience for Frederic Bertrand
- Current 7 years and 4 months, since Jan 2018
Sr Regional ICT Officer, DRC Kinshasa
UNHCR
- 2 years and 1 month, Jul 2015 - Jul 2017
Senior ICT Officer
UNHCR
- 3 years and 3 months, Mar 2011 - May 2014
IT Director, Infrastructure and Operations
Western Union
Regional leadership role, coordinating efforts between the different infrastructure teams (telecom, datacentre, DBAs, desktop support) and ensuring that business needs are being fulfilled. Maintains alignment between local/regional initiatives and overall global IT strategies. Plays a key role in regional M&A activities, from planning due diligence, defining infrastructure integration strategies and carrying them to execution.
- 6 years and 4 months, Dec 2004 - Mar 2011
Director, IT Technology Delivery
Western Union
Responsible for the EMEA/APAC regional IT infrastructure, managing a globally dispersed team of 50+ employees. Prioritizes projects and ensures best practices in order to maintain an IT environment servicing 70 regional offices worldwide, 6 call centre environments, 40 retail locations and more than 3000 employees. Provides support to customers (internal & external) following ITIL guidelines and ensures 24/7 operational coverage.
- 3 years and 9 months, Apr 2001 - Dec 2004
EMEASA IT Regional Manger
Western Union
Managed the end user support of all European, Middle East, Africa and South Asia regional offices.
Languages
English
First language
French
First language
German
Basic
Romanian
Basic
Spanish
Basic
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