Frederick Gagle

General Manager with responsibilities of managing four supervisors and 93 employees who provide Surveillance and Tier I for three Embarq Data Network Operation Centers (NOC) (Advanced Network Services (ANS) in Winter Park FL, Advanced Technical Assistance Center (ATAC) in Wake Forest NC and the Broadband Maintenance Center (BMC) in New Century KS). The Data Services Surveillance group is responsible for resolving network alarms, creating tickets and dispatching technicians 24x7x365. The networks supp

Senior network engineer for the Sprint national project called NNET (Network’s Network). Integrated existing asynchronous and X.25 telecommunications equipment and provided extensive technical documentation, graphs, and other data for the NNET web page. The NNET project involved configuring and supporting Cisco 2600/2800/3600/7500 routers. Provided Tier III support for over 1,800 network elements & 36,000 connections on the NNET network. Involved with NNET physical inventory, migration, asset testing

Network design and implementation of Wide Area Networks (WAN) for customers across North America. Perform network design and technical support for over 200 managed network customers. Installation, configuration, & troubleshooting of Cisco equipment. Cisco 700/800, 1600/1700, 2500/2600/3600 series routers, Cisco PIX firewalls and Cisco Catalyst switches. Implemented and maintained network security. Used SNMP network monitoring and surveillance. Windows NT server administration. Advanced knowledge of TCP/I

Provide network administration and support for two offices. Network and computer repair technician for all servers and workstations. Support for all computer and network hardware: Cisco routers, switches, and hubs. Windows NT server administration.

Client: Doug Lucas & Associates (Homosassa, FL): Designed, deployed, installed small to mid size LANs primarily for construction businesses. Provided technical support & computer repair. Client: US Cities Network (Crystal River, FL): Provided Internet and network services such as web page development and design, Webmaster administration, DNS services and web hosting functions.

Leadership, Management