Friedrich Eitzert

• Erstellen und Pflege von Jobs / Jobplänen in ONE Automation. • Überwachen der Batchläufe hinsichtlich Job-Abbrüchen / Fehlern / Performance Auffälligkeiten • Erstellen von Services bei Programmfehlern und –abbrüchen. • Starten und Überwachen auf Anforderung aus dem Fachbereich. • Übernahme von Release-Paketen und Einzel-Issues mit der Unterstützung von JIRA. • Abfragen von Datenbankparametern mittels vorhandener SQL Statements

verantwortlich für die Installation der Compliance-Applikation im Rahmen des CTI-Projektes der Commerzbank Erstellung des Betriebskonzeptes Comliance mit erforderlicher Hard- und Software Erstellung der erforderlichen Installationsanleitung für den globalen Support (Singapore) Anbindung Compliance-Lösung an LDAP direkte Schnittstelle AO und Projekt CTI für Frankfurt und Singapur

- UC4 Ablaufsteuerung - UNIX, Oracle, Tomcat, Apache - Dokumentation - Change Management - Archivierung

P&I LOGA Lohn- und Gehaltsabrechnung # Operation (Application Production) # 2nd and 3rd level support, administration and any escalation - Technical generation of new customers - Job monitoring and error handling - Optimization of production (Scripts, Jobs, Scheduler) # Release Management including technical testing and release # Change Management - Technical acceptance of new systems (taking into account compliance requirements)

Verantwortlich für den technischen Pre-Check für die telekommunikative Verfügbarkeit eines neuen Produkts von Volkwagen weltweit. Bereits bereiste Länder Dezember 2013 sind Italien, Frankreich, Niederlande. Januar/Februar: Tschechien, Ungarn, Slowakei, Kroatien

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Replacement of proprietary Scheduler to UC4 Automation Engine with over 300 Processes Responsibilities: # Configuration UC4 Scheduling (Data Exchange between several server and applications) # Reporting of Performance and System status # Archiving Oracle database # Transfer of daily Weather data for calculation of prices # Monitoring Applications and Server # Documentation Operation Guide # UAT BAT # PL/SQL, SQL

# Service Operation BSS/OSS in Shift-work (24/7) on site EPLUS # Controlling, monitoring and ensuring the stable operation of the applications in production, which will be one set for the support of business processes according to agreed service levels and the corresponding service catalogs # Ensuring and monitoring the productive application operations #Coordinate all activities of availability, recoverability (continuity), performance and capacity to serve the application # Locate and damage control (

* Rating support CARMEN * 2nd Level Support of Unix-Applications (C++, Oracle) in Rating-Environment * Performancetests * Preparation, implementation, evaluation, automation * Production support * Defect analysis, documentation, with development and clarification Design, follow-up, statistics, automation * Review of technical specifications

• On-site support in RBP-Team (Rating, Billing, Payment) BSCS with T-Mobile Netherland, Den Haag • Test strategy for migration BSCS iX R2 T-Mobil Netherland • Coding and test of an Free Units Solution in BSCS • Load tests of delivered software for EPlus, Germany • Specification of BSCS test cases (second RLH solution) • SilkPerformer load tests • Consulting EURO-migration for T-Mobile Slovakia

Short term contract for BSCS Billing Health Check: • Health Check for billing system BSCS 6.0 operator on-site Mobilnil, Egypt: Verification and health check on all the BSCS batch modules, billing system related parameters (database and UNIX) vs. the current software/hardware configuration and setup • Identifying the system (database, UNIX) and application parameters and it's thresholds that should be monitored during Mobinil growth scenario in terms of subscribers and calls according on the current bill

Short term contract for: • Installation of BSCS iX for training of employees • Specification of test cases for BSCS iX • Support Hardware sizing project Afghanistan • Proof-of-concept Siemens charge@once and BSCS iX

• Conception of iX Office, the new service of LHS for partner • Conception of an archiving and purging solution (Housekeeping) for deactivated contracts in BSCS iX • Conception of an archiving and purging solution f(APS) or fast growing tables in BSCS iX and RTX files (Singapore) • Consulting tasks and Operations Support for existing BSCS customers including BSCS configuration support, BSCS performance tuning, database tuning, back office feasibility studies, and hardware sizing support (either on-site o

Backup of the data quality in the production database BSCS, mass mutations (Large Accounts). Error fixing after bill cycles. Responsible for the support and advancement of the Issue management system (IMS) • Clarification of new customer needs • Prepare of proposals for solution and arrangement with the customer • Provide of function requirements • Development of necessary adjustments • Preparation of Rollouts • Training of the customers • Access control Siebel 7 eBusiness suite application

Defect fixing in all modules of the assigned BSCS Releases. Quality assurance with CMVC. Application extensions (features) according to requests of the client base including specifications, product requirement specifications, documentations and acceptance by the customer. Management of software development livecycle.

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