GRAZI COSTA
Abschluss: MASTER, National College of Ireland
Berlin, Deutschland
Werdegang
Berufserfahrung von GRAZI COSTA
Bis heute 4 Jahre und 11 Monate, seit Nov. 2019
Freelancer
Grazicosta.de
Marketing Collateral and Translation.
Sanctions & Anti-Money Laundering process improvement of the standard operating procedures. Testing, reporting & monitoring of peer-to-peer (P2P) mobile money services of global reach such as: whatsapp payments, Instagram shopping and Messenger Payments. Creating, updating ‘How-to guide’ process documentation and workflows for operational efficiency. Training analysts in Dublin and Bangalore on various tasks and daily systems. Acting as a POC for Dublin, Bangalore.
Monetary transactions monitoring (P2P) in order to detect if potential financial crimes (AML) exists, reviewing documentation (KYC), investigation into Politically Exposed Person (PEP). Processing the initial and ongoing daily screening for Sanctions/PEPs and investigating potential hard matches.
3 Monate, Sep. 2017 - Nov. 2017
UX Market Research
MELOSITY
Gained first practical working experience in a start-up environment. responsible for website optimization, recruiting usability test participants in Brazil and development of marketing activities. Responsible for content Creation/Translation from English into Portuguese.
3 Jahre und 7 Monate, Mai 2014 - Nov. 2017
Customer Service Representative
Varied - Retail and Events
Front store assistant, event host.
4 Monate, Juni 2017 - Sep. 2017
Social Media Manager
The Brazilian Dresser Consignment Designer - (TBD)
Daily operations assisting with photographing, editing and optimizing product images. Product categorization, tagging and uploading products online.
8 Monate, Nov. 2016 - Juni 2017
International Student Ambassador
Education in Ireland
- Created content for Education in Ireland Blog showcasing the academic and cultural experience of studying in Ireland to engage, inform and motivate prospective students.
3 Monate, Juni 2016 - Aug. 2016
Market Reserch Analyst - Academic Relations Team
Bentley Systems GmbH
- Created an online survey to assess Customer’s satisfaction throughout the Europe & LATAM. - Contacted existing customers in LATAM and EMEA by phone and by email to gain a deep understanding of their experience with the software. - Collected, analysed data and formulated reports to assist the Academic Team to redesign its marketing strategies. - Translated promotional and educational materials from Spanish into BR Portuguese and from English into BR Portuguese.
1 Monat, Juni 2016 - Juni 2016
Copywriter - Guest
e- Dublin
Collaborated with an article.
3 Jahre und 8 Monate, Okt. 2010 - Mai 2014
Sales and Marketing Communications Manager
Margarida Ribeiro Hair Salon and Hairdressing School (MR - Hair Salon)
Designing of all online/offline marketing communications such as: posters, flyers, brochures, magazines, newspapers, presentations, books and e-books and, content creation and management and updating of the social media.
Ausbildung von GRAZI COSTA
1 Jahr und 1 Monat, Okt. 2016 - Okt. 2017
Marketing
National College of Ireland
Social Media Strategy & PR, Digital Marketing, Integrated Marketing Communications, Brand, Management, Services Marketing, Marketing Metrics
5 Jahre und 5 Monate, Aug. 2008 - Dez. 2013
Communications Studies - Advertising
Faculdade Promove de Sete Lagoas
Copywriting, Writing for Digital Media, Graphic Arts, Media and; Interactivity, Audiovisual Production, Communication, Aesthetics; Culture, Semiotics,
Sprachen
Portugiesisch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen
Deutsch
Grundlagen