Gabriel Kyle

• Group Policy Issues : Authentication, Authorization issues with Users and Computers • DNS Maintenance : DNS Settings, Troubleshooting • Regular AD Task : Maintenance of Security Groups, Distribution List • Azure AD : Sync Health State, Rule Engines • Intune : Troubleshooting : Configuration Profiles, Group Tagging, Windows Updates • Exchange : MS 365 Admin Center - Mail Box, Distribution list, Teams Resources

• Project management for the conversion and modernization of an air raid shelter from the Second World War into a high-security data center. • Responsible for monitoring the availability and security of network components and servers using WhatsUpGold and TippingPoint. • Leading the cross-departmental processing of customer orders using Remedy. • Translation of contracts and advertising texts into English.

• Monitoring heterogeneous customer networks using HP OpenView, Solarwinds and ITSM. • Incident processing using Remedy. • Analyze and troubleshoot VoIP, FiberChannel, IP, MPLS and telephone networks. • Ensuring the flow of information and work during and after troubleshooting.