Gabriella Baffa

Creating job adverts for all countries except for France, that are then posted on ProductLife Group's own website and other recruitment websites. I also contact agencies to open the positions out to them . I perform the telephone interviews and face to face interviews for the UK positions, telephone interviews only, for the rest of the world. I pass the information from the interviews on to the hiring managers in the relevant office.

Processing orders for patients and nurses, resulting in the hospitals having the correc stock in an efficient manor to provide the best service to patients. Responding to and resolving quieries regarding incorrect stock or problems with deliveries, enabling stock to get to hospitals as quickly as possible. Creation of customer accounts, with relevant product information and data protection to ensure there is quick access to patient information, in order to resolve requests and queries.

Liaise between the guest and accommodations Modifications of reservations Handling special requests and complaints via phone and email resulting in the best possible customer experience so they will use the company again. Participate in various projects, such as updating the hotels on the system, ensuring we had the most up to date and correct information.

Checking guests in and out, taking hotel bookings, calculating end of day takings and replying to emails.