Gauresh Dhiman

I was part of global implementation team. I worked at both onshore and offshore locations. My responsibilities included requirement gathering, functional design document creation, effort estimations, functional specification document creation, build/ configuration, functional acceptance testing, integration testing and helping users perform the user acceptance testing. I was also responsible to ensure smooth technical cut over and then business cut over.

I was part of enhancement team at offshore location. I was responsible for creation of Functional specification documents, functional acceptance testing, integration testing and then helping users in performing the UAT. I was also part of data migration and adobe forms development team. I also used to manage all enhancements for my team using risk matrix for unit testing and Enhancement tracking documents

I was team lead at offshore location for support project My responsibilities included Level 2 and level 3 support incidents resolution, change requests development, monitoring and helping team members in resolving their incidents, took knowledge transfer sessions from client on their business process and created SMTD (System maintenance and technical document) for Sales and distribution module. Here along with SD module I also worked on CS module of SAP.