Gene Hand

Responsible for completing quality control loan reviews on performing and/or non-performing loans whether pre or post-funding which are submitted by the Investor to Insure accurate and timely re-underwriting, loan evaluations while reviewing for possible misrepresentation, omissions, inaccuracies and red flags and to review credit, income and asset documentation for our clients, using the client's guidelines, including qualification of wage-earner and self-employed borrowers per client/investor guidelines.

Review previously closed files for clients to ensure loans meet guidelines and are saleable on the secondary market. Responsible for completing quality control reviews for 235 document retrieval clerks, maintaining 100% error free files and providing feedback to production staff and senior management. Prepare appeals to investors and manage pipeline on loans that require rebuttal underwriting. Make recommendations for repurchase as needed to senior management. Re-underwrite files to dispute purchase dema

Reviewed and underwrote mortgage loans to ensure compliance and saleability with the secondary market and CLD requirements. Proactively contacted clients to resolve outstanding issues and expedite funding of loans ensuring loans are purchased within established timeframes. Personally funded over $2B in closed loans in less than 6 months. Funded cleared loans to clients and suspended any loans that did not meet conditions. Type of loans were: FHA,VA, FNMA, FHLMC Generated 175% of personal goals

Provided day to day operations management for a Branch location in addition to producing and originating home loans. Oversaw a staff of up to 12 Loan Officers, recruited, hired and trained all staff. Developed strategic sales and marketing plans in order to achieve corporate goals. Identified process improvements and streamlined workflow in order to increase efficiency in the mortgage process. Maintained key relationships with clients. Reviewed all incoming files for compliance and fraud