Ing. Gergana Zhelyazkova

Automation with open source framework. Alignment of test strategies in accordance with project scope or delivery dates. Test design and test execution both manual and automated Testing mobile applications on different devices (tablets, mobiles) Document software defects, using a bug tracking system, and report defects to team - Identify, analyze, and document incidents. Rollout new versions according to the scheduled delivery

Design test plans, scenarios, scripts, or procedures Document software defects, using a bug tracking system, and report defects to software developers Identify, analyze, and document problems with program function Update, edit and prepare requirements specification documents and user guides Provide input from functional requirements, product designs, schedules, or potential problems Review software documentation to mitigate risks

Performs full support at customer request - respond to questions, analyzing the request, troubleshooting, configuring, testing, installation, customer feedback; Attend client meetings and assist with determination of project requirements; Effectively and accurately communicate relevant project information to the client and project team; Update, edit and prepare requirements specification documents and user guides; Ensure clients’ needs are met in a timely and cost effective manner;

Linux/UNIX systems knowledge; DB administration; System backup and recovery; Administration of configuration management and/or project management tools; Installs, configures, integrates and troubleshoots system and application software; Implements integration solution components according to the project requirements; Update requirements specification documents and user manuals;

- Provide service, product information, solutions and relevant details to customers; - Answer phones, provide troubleshooting information, report and analyze customers' information and needs; - Update and create user manuals; - Increase sales.

Transferring customers to and from the airport; Making sure that the guests are booking into their accommodation; Accompanying guests on day and night excursions; Answering customer’s queries/problems; Completing paperwork; Accommodation Health & Safety Checks; Accommodation Visits; Conducting welcome meetings/selling excursions; Guiding Excursions

Selling excursions; Guiding Excursions;

Making contacts with tourism organizations and commercial sites; Support and participation in fairs and exhibitions; Conducting adequate marketing strategies to support Wine Cellars sale department; Conducting informational dialogues, prepare advertising materials, Media Relations, conducting wine tastings and animated programs;

Programming Languages; Computer technologies in electromechanical systems; Operating systems; Microprocessor technology; Databases; Computer Integrated Systems; Computer networks; Internet technologies;