Gigi Lombardi
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Gigi Lombardi
- Current 17 years and 3 months, since Mar 2009
Free Lance Consultant
Free Lance
Free Lance Consulting for Internet Micropayments, Digital Content Protection, Premium Rate Numbers, Domestic SMS, Web Traffic Generation, Web Content Management and Web Ranking
- 2 years and 10 months, Jun 2006 - Mar 2009
B2B Webmasters Support - Business Development
123Ticket EGI
Handling Tech Support Requests via Ticket System, Chat, eMail Installing Customers’ Web Paysites with digital content Editing and maintaining Internal Blog, Knowledge Base and FAQs Featuring CRM: Internal Portal, Wordpress, Lore, Cerberus
- 1 year and 3 months, Apr 2005 - Jun 2006
Trainer
Selbytel
Trainer for Unix, Microsoft Outlook and Logical Troubleshooting
- 1 year and 3 months, Apr 2005 - Jun 2006
Senior TechSupport & Remote Engineer
General Electric Oil&Gas
Help Desk Tech Support for the Energy – Oil&Gas Project Win2K/XP Domain Administrator, User Manager, Active Directory Microsoft Exchange Server 2000 Administrator, VPN Connections, ACE Administrator, Outlook 2K/2003, Remote Desktop Support Featuring CRM SupportCentral – HP Help Desk
- 1 year, Dec 2003 - Nov 2004
TechSupport & Customer Relation Executive
Apple Computer
HelpDesk Tech Support Analyst and Customer Relation Executive for the Italian/English/Spanish Market Faulty-Unit Replacement, Escalations, Appeasements Repairs Follow-Up with ADT (Apple Repair Center in Holland), and Italian Apple Service Providers Trainer and active resourse for new TechSupport and Customer Relations Agents Featuring CRM Vantive – PeopleSoft 8 - SAP
- 5 years and 8 months, May 1998 - Dec 2003
Computer Sales and Web Hosting Services based on Linux
hyperbit
Computer Sales and Web Hosting Services based on Linux
- 6 years and 11 months, Jul 1991 - May 1998
Art Director, Conceptions & Planning of Broadcast Production
RMS
Art Director, Conceptions & Planning of Broadcast Production
Ausbildung von Gigi Lombardi
- 1 year and 10 months, Sep 2000 - Jun 2002
Humanities Computing
UNIPI
Humanities Computing
- 3 years and 11 months, Sep 1987 - Jul 1991
Computer Science in Information Technology and Commerce
ITIS
Computer Science in Information Technology and Commerce “Cobol Developer”
Sprachen
English
C2 (Verhandlungssicher / Muttersprachlich)
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
Italian
C2 (Verhandlungssicher / Muttersprachlich)
French
A1-A2 (Grundkenntnisse)
German
A1-A2 (Grundkenntnisse)
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