Gopinadh Boddapati

• Total around 7.5 years in IT and relavant 5 years of experience in Servicenow. • ServiceNow Developer with four years of experience in ITSM suite. Involved in implementing and managing end-to-end process and workflow development for Incident Management, Problem Management, Change Management, Service Request Management and Knowledge Management. • Experience of Support (Administrator Role), Customization and Scripting (Developer Role). • Experience of Integrations for REST and SOAP API and supporting the SCCM, Intune Integrations. • Basic experience on ITBM modules of Project, Demand and Portfolio Management. • Have Knowledge of ITIL framework.