Guillermo Quiroga


Head of Collections Department, OVAG International AG

Luzern, Switzerland


Account management
Accounts receivable
International Collections
Internal & external client support
Operational execution
Trend & opportunity analysis
Process analysis & streamlining
Project management
Design of training programs & SOP
Staff training & development
Financial controls
Credit control
Change Management
Customer service
International transactions
Skip tracing
Asset investigation


Professional experience for Guillermo Quiroga

  • 3 years and 1 month, Jun 2007 - Jun 2010

    Team Leader

    Ovag International AG

    Managed international accounts receivables multicultural team of 15 including a small virtual cross-functional team (USA-Switzerland) Developed and implemented the strategic orientation for the department. Analyzed incoming business, forecasted results and identified trends. Formulated parameters for settlement negotiations and payment programs. Developed processes and procedures for the evaluation of debtors’ financial status. Created SOPs to ensure compliance with international law. Conducted recruitment.

  • 2 years and 3 months, Apr 2005 - Jun 2007

    Account Manager

    OVAG International AG

    Handling an international portfolio of 200 accounts receivable with a value of CHF 7-15M Managed claims relating to healthcare, financial institutions and B2B. Interacted with consumers, managers and law offices worldwide by phone and in writing. Reported to clients directly and through costumer relations managers. Conducted due diligence, financial analysis and assets investigation. Acquired comprehensive understanding of international legal systems. Organized international assets investigations and skip

  • 2 years and 7 months, Feb 2002 - Aug 2004

    Administrator and Project Manager

    Patagonia Argentina SA

    Day to day administration and operation of the company. Project management. Financial controlling. Compliance with technical aspects of government regulations. Dividends distribution. Fleet administration. Spare parts sourcing and warehousing. Stock management. Budgeting. Auditing. Cost structure and Ticket pricing. Negotiation with government institutions. Participated in RFP, RFI, Bids and Tenders. Evaluated tender documentation and generated reports. Cash control. Conflict resolution. Union relations. O

  • Head of Collections Department

    OVAG International AG

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  • English


  • Spanish

    First language

  • German


  • Italian


  • Portuguese


  • French



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