
Guntis Šulcs
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Guntis Šulcs
- Bis heute 11 Jahre und 5 Monate, seit Jan. 2014
Lead Creative Developer
Brandbox Digital
Creation of digital solutions for Clients - Landing pages, Webpages, Banners, Presentation templates, Figital solutions. Web development from the early steps to the end (in collaboration with others) - Web information architecture, UX design with wireframing, UI design, Front-End and Back-End development. Technical advise for clients Non-standart digital solution development and technical expertise.
- 1 Jahr und 2 Monate, Nov. 2012 - Dez. 2013
IT Business Analyst
General Electric Money Bank
Defining specifications and business analysis requirements; Performing quality assurance; Defining reporting and alerting requirements; Creating documentation based on analysis and defined by business procedure; Defining and modelling business processes; Creation of test scenarios and active participation in test processes; Business support by consultations and recommendations.
- 4 Jahre und 2 Monate, Okt. 2008 - Nov. 2012
IT Service Desk Specialist
GE Money
Serving as the first point of contact for customers seeking technical assistance over the phone or email; Performing remote troubleshooting through diagnostic techniques and pertinent questions; Determining the best solution based on the issue and details provided by customers; Creating support tickets; Directing unresolved issues to the next level of support personnel.
- 2 Monate, Aug. 2008 - Sep. 2008
IT Service Desk Specialist
GE Money
Serving as the first point of contact for customers seeking technical assistance over the phone or email; Performing remote troubleshooting through diagnostic techniques and pertinent questions; Determining the best solution based on the issue and details provided by customers; Creating support tickets; Directing unresolved issues to the next level of support personnel.
Ausbildung von Guntis Šulcs
- 1 Jahr und 1 Monat, Sep. 2013 - Sep. 2014
Information technology
Riga Technical University
* unfinished
- 14 Jahre und 1 Monat, Sep. 1998 - Sep. 2012
Information technology
Riga Technical University
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Russisch
Grundlagen
Latvian
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