HOUT SERIEPANHA

• Manage sales team performance and evaluation • Direct and supervise sales team activities • Market report • Prepare planning and strategy to develop sales business • Corporate with related department to grow business – marketing, parts and services • Analyze competitor activities • Annual business plan • Build brand Image by implementing the right strategies • Build relationship with customers • Showroom Management & Administration

• Creative idea to produce marketing collaterals, including calendar, diary book, brochures, posters, banners, brand identity, application forms, and others.• Collaborate with other colleagues to maintain design consistency and coherence across the product and service as appropriate. • Assist with designer, web projects and application • Development from concept to execution while adhering to the brand standards. • Handle the JAPAN MOTOR Discount Book.

• Responsible for acting between customers and companies. Assists with complaints, account questions, billing, cancelations, and other queries Control with purchase order.Resolve customer complaints via phone and email.Greet customers warmly and ascertain problem Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.Advise on company information.

English Literature at Norton University

Khmer language