HUYNH MAI NGUYEN THI

- Set up an internal Quality Control process to measure accuracy through an updated KPI's (reporting to senior management) - Investigate customer QC feedback (technical call with customer) - Define and implement correctives actions in production (Trainings, Tool update...) - Manage production capacity (leaves, newcomers integration...) - Recruitment

- Assign task to team member in each day. - Manage the operational and fiscal activities of team - Contact with client and solve problems that related to operation of team. - Report to Operation- and Business Manager about working team status. - Responsible for hiring, training and coaching employees… In March 2009, I have appointed as manager of project The Official Board. The Official Board is a platform for exchange of professional contacts, the directory of key executives managing the largest companies