Hamid Reza Baensaf

• Driving development of TES’s Mobile Banking platform, delivering secure, user-centric financial solutions. • Shaping product strategy and roadmap to expand digital services like payments, transfers, and personalized features. • Working closely with a high-performing technical team to align product goals with engineering delivery. • Tracking performance metrics and optimizing platform functionality to improve customer satisfaction and retention.

• Coached and mentored product team, improving performance and enabling leadership growth. • Led development of a global crypto exchange and gold trading platform, enabling seamless multi-asset trading for diverse user segments. • Launched a high-touch private banking platform, transitioning from online support to tailored financial services, increasing client retention and driving growth.

Led diverse projects in Private Banking, Crypto Exchange, BNPL, and HRMS. Upcoming HRMS: Developed a user-centric HR platform, launching Q2 2024. BNPL: Researched market trends, advised against the project, saving resources. Crypto Exchange: Built a platform with multiple trading features; project completed but not launched. Private Banking: Overhauled workflows, resolved delays, launched within six months, boosting revenue by 15% and customer satisfaction by 20%.

Partnered with the Product Manager to strategize, research, and execute key projects. Cultivated a comprehensive understanding of the product, internal processes, and prevailing market trends. Identified and utilized relevant data for insightful analysis to address business challenges.