Mag. Hanna Kornek

• Partnering internal and external technology teams to create effective, usable, and satisfying user experiences throughout IT-related projects (Agile methodology, framework: scrum) • Supporting requirements' development by analyzing the target audience, objectives, users’ needs, key stakeholder’s assumptions, goals, and vision • Prototyping, creating mock-ups for web and mobile applications, platforms (agile methodology, user-centered design)

• Assisting in establishing a platform generating high-quality data for AI and deep learning applications • Wireframing, Prototyping and answering general design/research queries • Managing and training a group of 16-20 platform users; creating video tutorials and instructions for the users

• Sourced job applicants from the database/job boards and explored employment opportunities • Registered over 125 candidates in 3 months and quadrupled the targets (12 placements) • Screened candidates and matched them to suitable job roles • Arranged and conducted face-to-face interviews, consulted candidates • Industries: Gaming, Travel, Marketing, Research, E-Commerce, Finance

• Provided effective customer service and promote films and memberships • Promoted from a Front House Assistant to a Supervisor • Trained eight new staff members in customer relations and how to manage client-facing relationships • Dealt with customers queries and complaints

Trainee Project Worker • Helped WWM test out the training methods; Conducted conflict resolution and transition workshops across three schools for boys aged 11 to 14. Finance Assistant • Processed purchase and sales invoices, reconciled and posted journals for petty cash and bank transactions, and answered general queries (Sage 50 Accounts Software) Mentoring Project Volunteer • Supported young men aged 14 to 24 involved in anti-social behavior and provided job seeking assistance

• Conducted workshops (147hr) for students and teachers on: Violence and Addictions Prevention, Assertiveness, Creative Learning, Coping with Stress, Motivation Skills • Devised workshop scenarios and presentations on several associated topics

• Delivered counselling and support for abused women, disadvantaged parents and children • Devised workshop scenarios on parental skills for Social Welfare Centre’s clients • Consulted in recruitment procedures including: interpretation of psychological tests • Communicated and set up meetings with social workers from other departments

• Delivered support and counselling for young people (80 attending) and their parents • Organised and facilitated artistic and social events for youth and their families • Streamlined psychologist work and unified documentation from staff meetings regarding situation and goals of clients • Created and conducted workshops for youth (450hr) • Conducted recruitment processes