Hans Peter Hess

Serving as Head of Development at LUWARE’s Headquarters in Zürich-West (hybrid work model). At Luware, we are at the forefront of Teams integrated Contact Centers. Here I am part of a rapidly expanding, motivated, collaborative, and internationally diverse team. As the Head of Development, I play a pivotal role in leading the technical development efforts, ensuring its availability in the cloud.

Leading the engineering effort for a rapidly growing product – the Dynamics 365 Audience Insights SaaS service. Our team owns combining ML at big data scale with near real-time insights generation. Our product unifies customer data and provides insights to enable organizations to deliver customer experiences while also accelerate their own digital transformations. The team is roughly 30+ engineers strong and located in Zürich and Copenhagen. We work on cutting-edge technologies in the big data space.

- Leading the chat platform and other unified communication features + shared infrastructure teams. - We are the team that powers reliable and high-quality communication services across Microsoft products. Our service platform is well architected, globally distributed, highly scalable and built for the Cloud. The World continues to scale towards remote work, learn and play. We are grounded in our mission to enable all organizations and customers to achieve more in work and life.

- Leading the messaging platform and shared infrastructure team - We are the team that powers reliable and high-quality Identity, SMS, Chat, PSTN, video calling and meeting services across Microsoft products. Our service platform is well architected, globally distributed, highly scalable and built for the Cloud. The World continues to scale towards remote work, learn and play. We are grounded in our mission to enable all organizations and customers to achieve more in work and life.

Product Engineering Manager for the Skype Media Platform for Xbox One, Samsung Smart TV, Android and Windows.

Working on the video platform for the Skype products.

Working on the User Experience of Windows 8. Mainly metro based music/video experiences and internet explorer 10.

Development team leader in the eHome Windows TV group / XBox Zune team. Working on MediaCenter and Zune software. This mainly involves work on media playback, broadcast tv and internet TV (e.g. Netflix) infrastructure.

Development team leader in the eHome group working on the european features of MediaCenter. This mainly involves work supporting the DVB standard, MHEG and other features.

In Europe our name, D.A.V.I.D. is synonymous for the age of digital radio.10 years ago D.A.V.I.D. began developing its business and repetition with the development of EdigAS (Editor for the digital Audio System), our first of its kind digital audio editor. It was (and still is) remarkably fast and a

- Management of the research & development department of 27 employees - Responsible the Newsroom / Content and Asset management system »Mediality« - Responsible project management, feasibility studies, cost and time management - Analysis, design and implementation of all related software produ

- Manager of the windows application development department - Managed a team of three programmers - Responsible project management, feasibility studies, cost and time management

Responsible for the client software of "Dalet OpenMedia". This is the only newsroom computer system to fully combine usability, speed and scalability. The OpenMedia architecture allows for thousands of simultaneous connections to a single server. Multi-site production is facilitated by allowing us

- Member of Software development team - Analysis, design and implementation of group of windows applications to handle the integration work for a hardware software copy protection system (dongle)

- Member of Software development and support team - Support for distributors OEM partners. - Support for VIPs and press - Presentations of Tradeshow - CompuServe System Administrator

- Softwaredevelopment - OEM developer support - Tradeshow support - IT services