Hassan ElSabaa

- Consultation and Design of Container Orchestrion Systems With Kubernetes in all Flavours (Up stream K8s , Openshift , EKS , GKE , AKS , ..) . maintaning Service Mesh and Service Discovery.

Leading Operational second level online operations team working for Vodafone Group services Global Applications department. Ensure SLA Compliance for All Online Services with cost effective for the Customers Providing end to end service global support for delivered to more than 15 Vodafone operating companies worldwide. Providing end to end Service availability for Vodafone online services (e.g. AskOnline, EBPA, eShop) across the business.

Accountable and responsible for different ITIL processes managed by the team (Incident Management, Change Management, Problem Management & CSI). Build the Vodafone Online services operations team and develop the expertise and competence of the team. Develop a high performing team with self-sufficient and highly motivated resources.

Maintaining the availability of the applications and their hosted servers (on UNIX/Linux platform) Performing all possible technical troubleshooting steps to solve the problems and service requests. Managing all system components including Apache, WebLogic. Troubleshooting & facilitating the Infrastructure and connectivity issues between different service application tiers

Solve the End Customer’s Issues Mobile Internet Related around the World across all Vodafone Local Markets like (VF-UK, VF-DE, VF-ES, VF-IT, VF-PT …). Support Mobile Data Products Developed by Vodafone Ltd. Like (MMS, VLive! ..) Internal Application support on Unix/Linux Environment , Like Apache and JBoss Application Server Logging and solving the UNIX issue on remote servers like Cluster Failover, SAN storage Management...

Maintenance of Primergy Servers. (Fujitsu-Siemens) Hardware. Onsite Support for Unix/Linux Operation system. Implementation and Building of Servers Rack and SAN Storage solutions. Onsite Support for Line Printers and Tape libraries. Onsite Support for Main Frame Operating systems (VME Virtual Machine Environment). Achieve the Agreed KPI’s within the Team and achieve Customer satisfaction.