Heather Wilches-Brooks

Inhaberin, Owner, VA Specialist
Bartow, Vereinigte Staaten

Fähigkeiten und Kenntnisse

Recognized as a top Executive Manager
particularly skilled in sales and client services
resulting in a success ranking of 95% overall sati

Werdegang

Berufserfahrung von Heather Wilches-Brooks

  • Bis heute 19 Jahre und 7 Monate, seit 2006

    Owner

    VA Specialist

    Developed and implemented virtual business support company to assist clients worldwide. Create business-enabling solutions and strategies that build competitive advantage and add to the corporate bottom-line and image while staying focused on clients best interest and needs. Visionary virtual leader repeatedly sought out to lead high-level initiatives, including policies and procedures, infrastructure design, and reorganization. Key Highlights: ~ Director of Operations for elite RealEstate group to ensur

  • 1 Jahr und 4 Monate, Dez. 2004 - März 2006

    CUSTOMER RELATIONS MANAGER

    STREAMLINE CONSTRUCTION AND DEVELOPMENT, INC.

    Originally hired as Executive Assistant to President to assist in organization and structuring of corporation. Promoted throughout corporation to establish, monitor and implement company customer care programs across multiple facility locations. Oversee a team of four indirect reports to ensure company compliance of NAHB policies, permit requirements, evaluate and revise policies, and provide tools to help team. Key Highlights: ~ Implemented PunchList Manager software program and executed the communicati

  • 7 Jahre und 11 Monate, Jan. 1997 - Nov. 2004

    EXECUTIVE SALES ACCOUNT MANAGER

    APPLIED RESEARCH INCORPORATED

    Recruited to establish rapport with potential clients and increase bottom line sales goals while maintaining integrity of MSDS protocol and corporate image. Key Highlights: ~ Increased sales revenue by several hundred thousand dollars in less than one-year by recycling leads and generating new clientele.

Ausbildung von Heather Wilches-Brooks

  • 2008 - 2009

    Certified Event Planner

    US Career Institute

  • 2008 - 2011

    Web Development, minor in Marketing

    Strayer University

Sprachen

  • Englisch

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