Heiko Jackstaedt
Angestellt, Manager Service Desk, KION Information Management Services GmbH
Hamburg, Deutschland
Werdegang
Berufserfahrung von Heiko Jackstaedt
Service Owner of global Service Desk for >40.000 employees in KION Group
3 Jahre und 7 Monate, März 2020 - Sep. 2023
Incident Manager
KION Information Management Services GmbH1 Jahr und 11 Monate, Sep. 2013 - Juli 2015
IT Systemadministrator & Business Analyst FO Applications
Amplifon Deutschland GmbH9 Jahre und 8 Monate, Feb. 2002 - Sep. 2011
IT Systemadministrator
Bosch Sicherheitssysteme GmbH
1st and 2nd Level support for 250 Employees at 5 locations mainly in Microsoft environment - Hardware procurement and maintenance - Software distribution - Monitoring infrasdtructure and costs - IT Budget planning and forecasting Data Security Officer - Monitoring and auditing data security and data protection - Reporting ro corporate headquater - Training and yearly instruction for employees
10 Jahre und 3 Monate, Okt. 2000 - Dez. 2010
Geschäftsführer
JAHWEB ohG
Responsible for technical solutions and customer service for partners in crafts business and small scale trading business. Mainly in building and maintaining office infrastructure and web solutions.
Ausbildung von Heiko Jackstaedt
1999 - 2002
Bosch Sicherheitsysteme GmbH
Sprachen
Deutsch
Muttersprache
Englisch
Fließend