Helen Sila

Secretarial and administrative support within a law firm environment. Responsibilities include client communication, file and correspondence management, creation of presentations and professional documents, and day-to-day coordination of office operations.

Management and coordination of daily operations at a dental laboratory. Responsibilities included invoice management, client and supplier communication, and staff support and supervision.

Customer service and complaint management on behalf of CARDLINK SA. Responsibilities included technical support to clients, handling of requests and complaints through to resolution, and maintenance of records and data entry.

Academic internship as part of the BSc in Social Work at a child mental health center. Involvement in casework with individuals, groups, and families; intake assessments and social history documentation; participation in individual and family therapy sessions; collaboration within a multidisciplinary team of psychologists, child psychiatrists, occupational therapists, and speech therapists; administrative support during on-call shifts.

Academic internship as part of the BSc in Social Work. Casework with individuals and families in crisis, parent counseling, and management of donations for the material support of vulnerable families.

Academic internship as part of the BSc in Social Work. Casework with hospitalized patients and their families, social history intake and documentation, drafting of social worker reports, and participation in counseling sessions.